BITTER MINNESOTA Terms of Service
All tours are restricted to persons 21 years of age and older.
We require a MINIMUM of 4 people registered to conduct a tour. Registration is closed 24 hours prior to tour time. We will contact you immediately if your tour reaches its minimum before registration closes. If you are signed up for a tour that does not reach the minimum by this time, we will rebook you on another tour or refund your money in full. We apologize in advance if this ever happens!
If you need to cancel your registration we’ll be sad to see you go, but if you give us more than 72 hours of notice we will refund your money minus a 15% processing fee.
** There are absolutely NO REFUNDS within 72 hours of scheduled tour time. **
If you are not 100% satisfied with your experience, we will offer you a gift certificate for a future tour so we can make your next experience the BEST. (Depending on the issue, the gift certificate amount will vary). We do NOT offer cash refunds in cases where someone attends a tour or misses a tour through no fault of ours.
Please note that a visibly intoxicated person will not be served on our tours for their own safety. Your tour guide has the right to terminate a tour at any time and no refunds will be given for terminated tours.
Please clean up after yourself! We reserve the right to charge a clean up fee of $250 for vomit, spit or any other mess that you leave on the bus.
If you have any questions, please contact BITTER MINNESOTA at 612 568 2404.
Thank you for your understanding — we look forward to seeing you!